Those who won won a PlayStation 4 through the Taco Bell “Play the Future First” promotion, and some press outlets have reported HDMI output issues and even “bricking” when updating their consoles to the latest firmware.
According to Sony Worldwide boss Shuhei Yoshida the number of consoles affected by hardware issues “is very small compared to shipped,” and the company believes “they are isolated incidents.”
“A handful of people have reported issues with their PlayStation 4 systems,” a Sony representative told IGN, in part. “This is within our expectations for a new product introduction, and the vast majority of PS4 feedback has been overwhelmingly positive. We are closely monitoring for additional reports, but we think these are isolated incidents and are on track for a great launch.”
“The number of affected systems represents less than .4% of shipped units to date, which is within our expectations for a new product introduction.”