343 Industries has responded to the launch issues surrounding the launch of Halo: The Master Chief Collection.
The main complaint has come against the game’s matchmaking servers which have resulted in players being unable to find online games. 343 executive producer Dan Ayoub said in a message to the community that improvements for matchmaking is on its way.
“From everyone at 343 Industries, we are truly sorry and feel your frustration. You deserve better and we are working day and night to find solutions as quickly as possible, with our first priority focused on matchmaking improvements.”
“Tomorrow morning (Wednesday morning Pacific Time) we plan to roll out a number of server updates to help improve matchmaking. Again, these are server-side fixes, so you won’t need to take a content update or reboot your console; you should see the effects right away.”
Ayoub also notes that 343 is planning to fix other issues this weekend, including a problem that is causing some of The Master Chief Collection‘s achievements to not unlock properly.
“We’re committed to improving things as fast as possible so you can have the Halo experience you’ve been waiting for,” he continued. “The development team at 343 Industries worked insanely hard to create Halo: The Master Chief Collection for you, and we won’t stop until it’s worthy of your passion for our franchise.”