The Journal has reported that EA has made cuts to its staff at its customer support centre in Galway, Ireland. A spokesperson declined to comment on the number of employees affected, but The Journal has alleged the number is just short of 20 employees.
The Galway support centre was originally created for support on Star Wars: The Old Republic, but six months ago EA announced a major investment to create 300 new jobs, and expanded the support centre’s responsibilities onto several other EA games.
An EA spokesperson has stated that it is “sharpening its focus to provide games for new platforms and mobile” which can involve reducing the size of teams.
“These are difficult decisions to let go of good people who have made important contributions to EA, and whenever possible we retrain or relocate employees to new roles.” A statement issued to The Journal read. “Streamlining our operations will help ensure EA is bringing the best next-generation games to players around the world.”
EA also cut jobs in Montreal last week, as part of the same “streamlining” initiative.