21 Mar

The debate over the finale to the Mass Effect trilogy has taken a turn for the federal. Bioware forum user El_Spiko recently posted in the company’s Social Network community that the “terrible” ending to Mass Effect 3 lead him to post complaints at both the Federal Trade Commission (FTC) and Better Business Bureau (BBB) against the game’s publisher Electronic Arts. The move is just the latest amid an unprecedented wave of fan reaction to the game release that has included a charity drive/rally for a re-edit.

“This is not something I was happy to do, but after the terrible ending that was in no way the product that had been advertised to me and the lack of any kind of response from BioWare/EA to address this, I felt it was one of my only recourses. I’ll be returning my copy of the game before the end of my 30 day return policy if the ending still hasn’t been addressed by then,” wrote El_Spiko. “Filed a Better Business Bureau complaint as well. The BBB will at the very least notify EA of any complaints they receive, so every complaint filed is something that EA will hear about.”

Such a complaint is guaranteed to be a non-starter with the agencies, but the act alone is already adding fuel to both those complaining about the ending, and those perceiving said plaintiffs as over-entitled. El_Spiko may have been better off just going to the C-Sec office.

(via GamesIndustry.biz)

How do you feel about the actions taken by dissatisfied fans in the wake of Mass Effect 3? And what is the EG opinion on the endings of game in general? Be sure to post your thoughts (and keep spoilers in mind!) in the comments section below!

One thought on “‘Mass Effect 3’ Ending Plaintiff Appeals to FTC, BBB”

  1. Ok, that is a stupid appeal. Now if the person was appealing that the day one DLC was locked on the disc, then there is a logical complaint. The same thing needs to happen with Capcom and similar companies that charge for unlock codes of content that is already on the disc that consumers paid for.

Comments are closed.