Used DLC Lands Gamestop with Lawsuit

28 Mar, 2010

Gamestop can really relate to “The Stone Prisoner.” Similar to the character of Shale unlocked in Bioware’s Dragon Age: Origins, the retail giant is entrapped in another lawsuit, this time concerning the aforementioned downloadable content sold at a used price. According to the court documents, a costumer purchased the attached DLC for $10 ($5 less than the MSRP), and revealed the purchase after he could not return after the company’s 7-day policy elapsed.

“GameStop, who makes more than 20% of its revenue and nearly $2 billion from the sale of used video games, is aware of this issue, and continues to fail to alert customers that this content is not available on used games,” states the lawsuit, “As a result, GameStop tricks consumers into paying more for a used game than they would if they purchased the same game and content new.”

“It seems to us if this is an issue of making sure the used games customer is fully informed,” analyst Arvind Bhatia said, “it should be easily fixable with some sort of label that GME can put on the used copy that fully explains the situation.”

About the author

Gavin Greene
Gavin Greene

Elder Geek installed GavinGreene.exe into its News editorial directory in May of 2009. The resulting mobile humanoid server has developed frighteningly realistic obsessions with RPGs, Adventure Games, and Industry Politics, and may be the harbinger of the inevitable singularity. Follow him on Twitter @ElderGeekGav

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  1. Eliot Hagen
    Eliot Hagen
    March 28, 2010

    I really dislike GameStop but this is a classic case of “customer not doing his research and making a pants-on-head retarded purchase and wanting to blame the company for his own stupidity and lack of foresight.”

    It’s the publisher’s right to sell DLC as a way to recoup losses on used game sales just as it’s GameStop’s right to set used prices at whatever they want.

  2. Nate Yungkans
    March 29, 2010

    i hope they counter-sue this kid for wasting their time and money with this bs court case. I’m sick of seeing shit like this.